Our business office address is:
719-D E. Greenville St. #155
Anderson, SC 29621
Phone: 888-418-8545 for billing questions
The best way to contact us is via our online support system.
Frequently Asked Questions
Please review our Frequently Asked Questions (FAQ) page.
We offer refunds to our customers for these reasons:
1) If a customer signs up for our service, but does not use any of the bandwidth allocated to the new account.
2) If a customer signs up for service, but is not able to access our news server and our support team is not able to help the customer access the news server.
3) If we bill a customer in error outside our normal monthly renewals or account auto recycling.
Acceptable Use Policy:
Review our Acceptable Use Policy.
Terms and Conditions:
Review our Terms and Conditions Policy.
Digital Millenium Copyright Act Policy:
Review our implementation of the requirements of the Digital Millenium Copyright Act.
ThunderNews.com is a US company hosted by RackSpace.